Director of Operations - Ambassador Program
Steve Brookes joined the Downtown Boston BID in March of 2011. As the BID's Clean & Hospitality Operations Manager, Steve oversees the team of the BID's 45+ Clean & Hospitality Ambassadors. Steve also continually communicates with City of Boston departments, property owners and managers, students, visitors and more to provide services to the BID's 34-block area. Before working for the BID, he was the Operations Manager for the American Hospitality Academy in Myrtle Beach, South Carolina, worked at the Waterfront Partnership, as well as Downtown Santa Monica, Inc. He attended and graduated from Elon University in North Carolina.